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Mobile networks ’stopping consumers switching providers’

James Duncan — Wed, 04 May 2011 15:26:51 +0000

Consumers are finding themselves unable to switch to the best mobile deals because their handsets are locked to a single provider, new research has revealed. Research by YouGov has found that a worrying number Brits are finding themselves tied to expensive contracts because their handsets prevent them from using rival network's sim cards. The study claims that [...]

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Mobile networks ’stopping consumers switching providers’

Ofcom reveals Three UK is ‘most complained about’ provider

James Duncan — Wed, 27 Apr 2011 16:07:26 +0000

Telecoms regulator Ofcom is hoping that by publishing data relating to the most complained about service providers it will encourage competition, increase market transparency and incentivise companies to improve. The comprehensive list, which breaks customer complaints into landline services, broadband services and mobile services, is based on correspondence the regulator received between October 2010 and February [...]

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Ofcom reveals Three UK is ‘most complained about’ provider

O2 launches Guru TV for mobile broadband help

James Duncan — Wed, 20 Apr 2011 09:59:29 +0000

Mobile broadband provider O2 has announced the launch of a new online tech support service for all its mobile and home broadband subscribers. Guru TV is a new YouTube channel that offers free and impartial advice to O2 customers looking to get the most out of their mobile phone, mobile broadband and home broadband connections. "O2 Gurus [...]

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O2 launches Guru TV for mobile broadband help

Global mobile broadband revenues to double

James Duncan — Tue, 19 Apr 2011 15:58:25 +0000

Revenue from the global mobile broadband market is expected to more than double by 2015, a new market study from research company Ovum has suggested. The organisation forecasts that total spend will rise from $100.5 billion in 2010 to a massive $223 billion by 2015. The firm claims that the driving force behind this rapid growth [...]

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Global mobile broadband revenues to double

O2 plans to lower data roaming prices

James Duncan — Mon, 18 Apr 2011 16:02:00 +0000

Data roaming prices in Europe are expected to fall as low as domestic mobile data prices by 2015, it has been suggested. Telefonica, the parent company of O2 UK, said that the fall in cost could come about as a result of EU proposals to bring the down cost of connecting to the internet wirelessly are [...]

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O2 plans to lower data roaming prices

Broadband users told cybercriminals are taking advantage of network trust

James Duncan — Mon, 28 Mar 2011 16:11:57 +0000

Mobile broadband customers could be among those interested in the recent comments of one security expert. Internet security specialist Norton has claimed that cybercriminals are increasingly preying on social media network users. Dan Nadir, senior director of consumer products at the firm, has warned that hackers are taking advantage of the trust social networkers place in websites [...]

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Broadband users told cybercriminals are taking advantage of network trust

Mobile providers will offer super-fast 4G services by 2013

James Duncan — Wed, 23 Mar 2011 16:34:51 +0000

Super-fast 4G services will mean that mobile internet providers will be able to offer speeds 16 times faster than their current offerings by 2013. Networks will be able to provide faster browsing and download speeds after Ofcom unveiled new plans for 4G coverage. The UK regulatory body has revealed that it will be holding an auction for [...]

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Mobile providers will offer super-fast 4G services by 2013

O2 launches high-speed network

James Duncan — Mon, 21 Mar 2011 16:32:35 +0000

Mobile broadband subscribers in the UK may be interested to learn that O2 has launched a new superfast 3G 900MHz network in London. The news means that customers of O2 based in the English capital will be able to enjoy faster download speeds and increased capacity. It could prompt a number of mobile broadband subscribers not currently [...]

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O2 launches high-speed network

Broadband providers sign new code

James Duncan — Mon, 14 Mar 2011 16:32:44 +0000

Seven of the UK's major mobile broadband operators have agreed to sign up to a code regulating the way in which data traffic is managed. BSkyB, BT, O2, TalkTalk, Three, Virgin Media and Vodafone will all supply information to the Broadband Stakeholder Group so that traffic management techniques can easily be read and compared by users. These [...]

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Broadband providers sign new code

Rural mobile broadband coverage is ‘lacking’

James Duncan — Mon, 14 Mar 2011 16:31:06 +0000

A number of UK businesses have expressed concern surrounding the poor mobile phone coverage in rural areas, the BBC has reported. According to the Country Land and Business Association and the Devon and Cornwall Business Council, it is a growing problem with more businesses reliant on mobile broadband. Keith Jenkins, of holiday firm Newhouse Farm Cottages, told [...]

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Rural mobile broadband coverage is ‘lacking’